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Redwoodcu

Member Service Center Representative - Call Center - Part Time - (CLOSER 3:00pm-8:00pm)

Redwoodcu · Santa Rosa, California

Posted about 3 months ago

or apply directly on Redwoodcu's site. We never take the application ourselves.

Is this posting real?

This role has been open
79 days
Redwoodcu's roles stay open a median of 72 days
Reposted
No
Salary listed
No
77% of Redwoodcu's roles list one
Ghost-job risk at Redwoodcu
high
27 stale, 7 reposted of 35 open
Hiring momentum
65 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Redwoodcu's own lever board since 2026-08-04. Full hiring picture for Redwoodcu.

About this role

The Member Service Center Representative at Redwood Credit Union will handle routine and specialized telephone requests, ensuring accurate processing of member transactions. Responsibilities include answering calls, providing information about lending and membership, offering technical support for online banking, and maintaining documentation. The role also involves cross-selling products and achieving performance goals while delivering excellent member service.

Our read on this posting2.6out of 5
benefits
5/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Redwoodcu as an employer.

What you need

  • High school diploma or closely related field
  • Minimum of two years of call center, retail, or clerical experience in a customer service environment
  • Ability to talk on the phone
  • Ability to stand, bend, stoop, sit, walk, twist and turn
  • Ability to lift up to 15 pounds
  • Ability to use a computer keyboard and calculator

What you get

  • Competitive medical, dental, and vision insurance, mental health offerings
  • Employee performance incentive plan
  • Salary Advancement– Merit increase based on performance
  • 401(k) program with employer match
  • Competitive PTO accrual plus 11 paid company holidays and your birthday off!
  • RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

Worth weighing

  • Part-time position with 24 to 25 hours per week
  • No mention of remote work options
  • Not offering Visa transfers and/or sponsorships for this position

Summarised from Redwoodcu's posting. Read the full original.

Listed by Redwoodcu on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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