or apply directly on Partnerize's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 2 days Partnerize's roles stay open a median of 16 days
- Reposted
- No
- Salary listed
- No 13% of Partnerize's roles list one
- Ghost-job risk at Partnerize
- low 1 stale, 0 reposted of 15 open
- Hiring momentum
- 26 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Partnerize's own greenhouse board since 2026-08-03. Full hiring picture for Partnerize.
About this role
The Vice President of Customer Operations at Partnerize is responsible for overseeing the operational execution of post-sale delivery, focusing on onboarding, technical integrations, customer support, and service delivery. This role involves leading global teams, optimizing processes for efficiency, and ensuring high standards of customer satisfaction while driving AI-powered improvements. The VP will collaborate closely with other departments to enhance client experiences and support account growth.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Partnerize as an employer.
What you need
- 6+ years of progressive leadership experience managing customer operations and technical integrations teams within the SaaS space
- Direct experience leading multi-disciplinary operational teams across technical onboarding and global client support
- Hands-on experience implementing automation, modern support stacks, and AI workflows to drive team productivity and reduce operational overhead
- Strong analytical capabilities with a track record of using operational data (TTV, SLAs, CSAT, margins) to drive execution and continuous improvement
- Proven ability to work side-by-side with Sales, Product, and Customer Success leaders to support account expansion and retention goals
Nice to have
- Experience with Asana, Zendesk, Jira, Salesforce
- Demonstrated competencies in the application of OGSM framework or similar to turn high-level company vision into clear daily tasks
What you get
- Competitive salary
- Generous benefits
- Flexible work environment
Worth weighing
- No specific salary listed
- Focus on AI and automation may require adapting to new technologies
- Role involves significant leadership and operational responsibilities which may be demanding
Summarised from Partnerize's posting. Read the full original.
Listed by Partnerize on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Partnerize
- Client Services CoordinatorHybrid - Newcastle Upon Tyne, England
- Regional Sales Director (IC)Hybrid - Manhattan, NY
- Senior Platform EngineerLondon - UK
- Senior Enterprise Account ExecutiveManhattan, NY
- Product AnalystHybrid - Tel Aviv, Israel
- Senior Product ManagerTel Aviv, Israel
- Senior Backend EngineerTel Aviv, Israel
- Senior Customer Onboarding SpecialistRemote- Milford, CT