or apply directly on OpenSesame's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days OpenSesame's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- Yes 52% of OpenSesame's roles list one
- Ghost-job risk at OpenSesame
- moderate 6 stale, 0 reposted of 21 open
- Hiring momentum
- 28 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from OpenSesame's own greenhouse board since 2026-08-03. Full hiring picture for OpenSesame.
About this role
As a Senior Customer Success Manager at OpenSesame, you will act as a trusted advisor to enterprise-level customers in the e-learning space, focusing on helping them achieve their training goals. Your role involves managing customer accounts, conducting virtual demos, delivering presentations, and building executive relationships, all while driving customer engagement and retention through strategic initiatives and performance metrics.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of OpenSesame as an employer.
What you need
- Proven experience in customer success or account management, particularly with enterprise-level customers
- Ability to deliver presentations and conduct virtual demos
- Experience managing customer accounts and driving engagement and retention
- Strong understanding of customer needs and trends in the e-learning space
- Proficiency in Salesforce.com and Gainsight for record-keeping and forecasting
- Track record of achieving performance metrics such as renewals and account growth
What you get
- Comprehensive medical, dental, and vision coverage
- Flexible PTO
- 401(k) matching
- Incentive stock options
- Volunteer time off
- Employee Resource Groups
Worth weighing
- Remote-first company with occasional travel requirements (up to 15 days per year)
- Compensation range provided ($140,000 - $150,000) but may vary based on experience
- Performance-driven culture with a focus on specific past experiences rather than typical job requirements
Summarised from OpenSesame's posting. Read the full original.
Listed by OpenSesame on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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