or apply directly on Ooma's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Ooma's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- No 17% of Ooma's roles list one
- Ghost-job risk at Ooma
- high 5 stale, 1 reposted of 12 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Ooma's own greenhouse board since 2026-08-03. Full hiring picture for Ooma.
About this role
The Implementation Specialist at Ooma is responsible for onboarding customers to the Ooma Enterprise platform by managing project implementation activities. This role involves coordinating with both internal teams and external stakeholders, providing technical guidance, troubleshooting issues, and ensuring a high level of customer service throughout the onboarding process. The specialist will also set customer expectations and communicate project statuses to avoid delays.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ooma as an employer.
What you need
- 2+ years Technical Customer Success or Implementation Specialist experience, preferably in a SaaS or Customer Service Call Center environment
- Knowledge of networking fundamentals (TCP/IP, DHCP, VPN)
- Exceptional communication and presentation skills
- Strong analytical, problem solving and coordinating skills
- Ability to manage several concurrent tasks and switch priorities in a fast-paced environment
- Goal-oriented self-starter with a service-oriented mindset
Nice to have
- Hands-on experience with inside/house wiring, structured cabling, low-voltage wiring, telecom installations, or network cabling
- Project and client management experience
What you get
- Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
- FSA Healthcare & Dependent Care
- Commuter Benefits
- Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
- 401(k), including employer match, and Roth
Worth weighing
- No specific mention of remote work policies beyond the location being remote
- Base salary range provided, but actual pay may vary based on multiple factors
- Role involves troubleshooting technical issues, which may require a strong technical background
Summarised from Ooma's posting. Read the full original.
Listed by Ooma on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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