or apply directly on OneTrust's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days OneTrust's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 0% of OneTrust's roles list one
- Ghost-job risk at OneTrust
- high 45 stale, 3 reposted of 96 open
- Hiring momentum
- 148 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from OneTrust's own greenhouse board since 2026-08-03. Full hiring picture for OneTrust.
About this role
As a Senior Support Analyst at OneTrust, you will provide technical support and troubleshooting for customers, managing a variety of support cases. Your role involves collaborating with product teams to resolve issues, maintaining deep knowledge of the OneTrust platform, and contributing to the support community through knowledge articles and process improvements. You will also handle escalated cases and work independently to meet performance goals while ensuring a great customer experience.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of OneTrust as an employer.
What you need
- Excellent oral and written communication skills
- Advanced troubleshooting skills
- Ability to operate in escalated and high pressure situations
- Understanding of HTML, XML, API, JavaScript, or similar languages
- Diagnose and resolve issues related to API integrations, performance, and functionality
- Interpret and work with API documentation and specifications (e.g., REST, SOAP)
Nice to have
- Experience supporting Android Studio and Xcode projects
- Familiarity with mobile app debugging, testing, and deployment for both Android and iOS platforms
- Understanding of modern JavaScript frameworks and libraries (e.g., React, Angular, Vue.js) as applicable to supported systems
What you get
- Comprehensive healthcare coverage
- Flexible PTO
- Equity RSUs
- Annual performance bonus opportunities
- Retirement account support
- 14+ weeks of paid parental leave
Worth weighing
- No specific mention of remote work flexibility, office-first culture requires three days a week in office
- Salary range provided is relatively broad, may require negotiation based on experience
- Role involves managing escalated cases which may lead to high-pressure situations
Summarised from OneTrust's posting. Read the full original.
Listed by OneTrust on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at OneTrust
- Senior Technical Architect (Privacy)London, United Kingdom
- Senior Technical Architect (GRC)Madrid, Spain
- Staff Software EngineerSan Francisco, California
- Customer Success Manager - Nordics & BeneluxAmsterdam, Netherlands
- Senior Manager, Software EngineeringBengaluru, India
- Commercial Advisory DirectorMunich, Germany
- Staff Software EngineerBengaluru, India
- Senior Manager, Data EngineeringAtlanta, Georgia