OneTrust

Senior Customer Success Manager

OneTrust · New York, New York

Posted about 3 months ago

or apply directly on OneTrust's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
OneTrust's roles stay open a median of 79 days
Reposted
No
Salary listed
No
0% of OneTrust's roles list one
Ghost-job risk at OneTrust
high
88 stale, 3 reposted of 96 open
Hiring momentum
148 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from OneTrust's own greenhouse board since 2026-08-03. Full hiring picture for OneTrust.

About this role

As a Senior Customer Success Manager at OneTrust, you will serve as a trusted advisor for strategic customers, ensuring their satisfaction and success with the OneTrust platform. Your role involves managing customer relationships, driving product adoption, and collaborating with internal teams to support customer needs. You will also be responsible for delivering business reviews, advocating for customer requirements, and identifying growth opportunities within your account portfolio.

Our read on this posting2.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of OneTrust as an employer.

What you need

  • BA/BS in a relevant subject
  • 5-7 years in a client-facing role within a CSM, professional services, or technical consulting role
  • Effective customer-facing communication skills
  • Track record of successful engagement across corporate functions
  • Management of Enterprise, Strategic customers
  • Excellent verbal and written communication skills

What you get

  • Comprehensive healthcare coverage
  • Flexible PTO
  • Equity RSUs
  • Annual performance bonus opportunities
  • Retirement account support
  • 14+ weeks of paid parental leave

Worth weighing

  • Role requires 10-20% travel
  • No specific mention of remote work flexibility beyond office-first culture
  • Salary range provided but may vary based on multiple factors

Summarised from OneTrust's posting. Read the full original.

Listed by OneTrust on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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