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Okta

Sr. Customer Success Manager

Okta · Boston, Massachusetts; Massachusetts; New Jersey; New York, New York

Posted 12 days ago

or apply directly on Okta's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Okta's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Okta's roles list one
Ghost-job risk at Okta
low
0 stale, 35 reposted of 320 open
Hiring momentum
541 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Okta's own greenhouse board since 2026-08-03. Full hiring picture for Okta.

About this role

The Sr. Customer Success Manager at Okta will focus on driving customer retention and growth within the Enterprise Sector. This role involves building strong relationships with customers, particularly C-level executives, to align their business objectives with Okta's solutions. Responsibilities include developing success plans, facilitating cross-functional collaboration, and identifying opportunities for expansion while ensuring customer satisfaction and value.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Okta as an employer.

What you need

  • 5+ years of experience in customer success, account management, or consulting role with large enterprises
  • Strong emotional intelligence and relationship management skills
  • Exceptional presentation and communication skills, especially with C-level executives
  • Strong listening and analytical skills
  • Ability to work collaboratively and cross-functionally
  • Good technical and problem-solving skills

Nice to have

  • Experience with SaaS-based technical enterprise products
  • Experience in enterprise security tools

What you get

  • Health, dental and vision insurance
  • 401(k)
  • Flexible spending account
  • Paid leave including PTO and parental leave
  • Equity (where applicable)

Worth weighing

  • No specific mention of remote work options
  • Travel requirement of up to 35% may not suit all candidates
  • Role involves navigating complex customer needs and high expectations

Summarised from Okta's posting. Read the full original.

Listed by Okta on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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