Customer Success Manager
Okta · San Francisco, California
Posted about 3 months ago · Previously reposted
or apply directly on Okta's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 102 days Okta's roles stay open a median of 103 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Okta's roles list one
- Ghost-job risk at Okta
- high 320 stale, 35 reposted of 320 open
- Hiring momentum
- 109 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from Okta's own greenhouse board since 2026-08-03. Full hiring picture for Okta.
About this role
The Customer Success Manager at Okta will focus on driving customer retention and satisfaction within the Commercial Sector. This role involves developing strong relationships with customers, particularly at the C-level, to understand their business goals and ensure they derive value from Okta's solutions. Responsibilities include creating success plans, gathering feedback, and collaborating with internal teams to address customer needs and promote product adoption.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Okta as an employer.
What you need
- 3+ years of experience in customer success, account management, or consulting role with large enterprises
- Strong emotional intelligence and relationship management skills
- Exceptional presentation and communication skills, especially with C-level executives
- Strong listening and analytical skills
- Ability to work collaboratively and cross-functionally
- Good technical and problem-solving skills
Nice to have
- Experience with SaaS-based technical enterprise products
- Experience in enterprise security tools
What you get
- OTE range of $130,000 - $178,000 USD for San Francisco Bay area
- OTE range of $116,000 - $159,500 USD for other locations in California and select states
- Equity options
- Health, dental, and vision insurance
- 401(k) plan
- Flexible spending account
Worth weighing
- No specific mention of the technology stack used at Okta
- High emphasis on urgency and performance may indicate a fast-paced work environment
- Travel requirement may not be suitable for all candidates
Summarised from Okta's posting. Read the full original.
Listed by Okta on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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