or apply directly on Nozomi Networks's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 76 days Nozomi Networks's roles stay open a median of 79 days
- Reposted
- No
- Salary listed
- No 22% of Nozomi Networks's roles list one
- Ghost-job risk at Nozomi Networks
- high 17 stale, 4 reposted of 18 open
- Hiring momentum
- 36 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Nozomi Networks's own greenhouse board since 2026-08-03. Full hiring picture for Nozomi Networks.
About this role
As a Senior Customer Success Manager at Nozomi Networks, you will engage with Critical Accounts to ensure high customer satisfaction and retention. Your responsibilities include managing customer portfolios, driving the customer lifecycle, resolving issues, and improving customer experiences through data analysis. You will also collaborate across departments and contribute to product development based on customer feedback.
- benefits
- 2/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nozomi Networks as an employer.
What you need
- 4+ years of proven experience in a customer success position supporting a technical product
- Demonstrable experience onboarding customers, driving adoption and consistently achieving business outcomes
- Deep understanding of customers' concerns and thoughts regarding the use of products, recommending operational best practices, and the ability to troubleshoot as needed
- Strong organizational skills with strong experience creating/maintaining account notes, developing and executing get-well plans and customer success playbooks
- 3+ years of experience in IT and network security (OT experience is a plus)
- Technical skills - confidently conduct product demos, training and present technical reports to customers articulating value delivered
Nice to have
- Previous experience in a TAM or SE role is highly valuable
- Experience working with brand image and promoting value through customer experience.
What you get
- Health & Wellness
- Financial
- Work-Life Balance
- Unparalleled Flexible Time-Off
Worth weighing
- No salary listed
- Background verification checks required for successful candidates.
- Be cautious of unsolicited messages and fake job postings.
Summarised from Nozomi Networks's posting. Read the full original.
Listed by Nozomi Networks on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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