or apply directly on Nextiva's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days Nextiva's roles stay open a median of 23 days
- Reposted
- No
- Salary listed
- No 9% of Nextiva's roles list one
- Ghost-job risk at Nextiva
- moderate 6 stale, 7 reposted of 35 open
- Hiring momentum
- 62 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Nextiva's own greenhouse board since 2026-08-03. Full hiring picture for Nextiva.
About this role
As a Technical Support Specialist at Nextiva, you will provide high-quality technical support to customers, troubleshooting issues related to hardware, software, and networking systems. Your role involves communicating effectively with customers, documenting interactions, and leveraging AI tools to enhance service delivery. You will work in a fast-paced environment, managing multiple requests while continuously learning about Nextiva's products and systems.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nextiva as an employer.
What you need
- 2+ years of customer service experience, preferably in technical support or help desk environment
- Working knowledge of PC and Mac operating systems and Microsoft Office applications
- Advanced English fluency required (spoken and written)
- Ability to work remotely in Ukraine and regularly work shifts aligned with US business hours (between 12:00pm-4:00am Monday through Friday)
- Curiosity and enthusiasm for learning new technologies
Nice to have
- Hardware and/or networking knowledge preferred
- Exposure to AI & automation tools in a professional environment preferred
What you get
- Comprehensive medical coverage, individual limit on exclusions and dental care
- Life, disability, traumatic injuries and critical diseases insurance
- PTO for all employees, Paid Sick leave (official document required), paid parental leave and paid holidays
- Employee Assistance Program and wellness initiatives
- Access to ongoing learning and development opportunities and career advancement
Worth weighing
- No specific salary listed, compensation is tailored to each role and candidate's qualifications
- The role requires working night shifts aligned with US business hours, which may not suit everyone
Summarised from Nextiva's posting. Read the full original.
Listed by Nextiva on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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