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Nextiva

Customer Billing Specialist

Nextiva · Guadalajara, Onsite

Posted 29 days ago

or apply directly on Nextiva's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Nextiva's roles stay open a median of 23 days
Reposted
No
Salary listed
No
9% of Nextiva's roles list one
Ghost-job risk at Nextiva
moderate
6 stale, 7 reposted of 35 open
Hiring momentum
62 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Nextiva's own greenhouse board since 2026-08-03. Full hiring picture for Nextiva.

About this role

The Customer Billing Specialist at Nextiva will handle various billing and accounts receivable functions, primarily communicating with internal and external customers. Responsibilities include reviewing invoices, assisting with billing inquiries, processing payments, and maintaining customer account information. The role requires working onsite in Guadalajara and involves significant communication in English.

Our read on this posting3.2out of 5
benefits
5/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nextiva as an employer.

What you need

  • Experience in customer service roles and call center environment
  • Advanced English (both written and oral)
  • Exceptional Excel Skills and general computer literacy
  • Basic accounting and bookkeeping background
  • Excellent multi-tasking and communication skills
  • Bachelor's degree

Nice to have

  • Prior experience in Billing or in a customer-facing role

What you get

  • Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
  • Life Insurance (24 times your monthly salary)
  • 10 personal days before first anniversary, 12 vacation days on first anniversary, and 5 personal days annually thereafter
  • 30-day Christmas bonus
  • 50% vacation premium
  • Company-matched food vouchers (1 UMA/month)

Worth weighing

  • Position is 100% onsite, requiring daily presence in the Guadalajara office
  • Over 90% of communication will be in English, which may be challenging for non-fluent speakers
  • Role may require flexibility in working hours to accommodate a US-based team

Summarised from Nextiva's posting. Read the full original.

Listed by Nextiva on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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