or apply directly on Nextiva's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days Nextiva's roles stay open a median of 23 days
- Reposted
- No
- Salary listed
- No 9% of Nextiva's roles list one
- Ghost-job risk at Nextiva
- moderate 6 stale, 7 reposted of 35 open
- Hiring momentum
- 62 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Nextiva's own greenhouse board since 2026-08-03. Full hiring picture for Nextiva.
About this role
The IT Solutions Technician will provide first-level technical support to end-users at Nextiva's Scottsdale headquarters. This role involves troubleshooting issues, assisting with hardware and software deployment, and ensuring a positive user experience. The technician will also engage in project work and continuous learning in a collaborative, hands-on environment.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nextiva as an employer.
What you need
- High School Diploma or GED required; some college or technical education preferred
- 1-2 years of experience in a Level 1 Technical Support role
- Basic knowledge of Windows operating systems, Microsoft Office Suite, and other common end-user software applications
- Effective communication and interpersonal skills
- Customer service orientation and ability to handle challenging situations with tact and professionalism
- Proactive approach to identifying and addressing potential issues before they become problems
Nice to have
- Industry certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus
- Experience with Mac support
- Familiarity with MDM tools such as Intune or Jamf
- Exposure to Okta, O365 admin, Exchange admin, SharePoint, or OneDrive
- Experience with remote support tools such as ScreenConnect
What you get
- Multiple health plan options including medical, dental, vision, and telemedicine coverage
- Life, disability, and supplemental indemnity plans
- Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
- Employee Assistance Program (EAP) and comprehensive wellness initiatives
- Access to ongoing learning and development opportunities and career advancement
Worth weighing
- Temporary position with an initial 90-day assignment; potential for extension or conversion to permanent role is not guaranteed
- Onsite role with a requirement to work five days a week
- Fast-paced environment may require quick adaptation and responsiveness
Summarised from Nextiva's posting. Read the full original.
Listed by Nextiva on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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