or apply directly on MNTN's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days MNTN's roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- No 0% of MNTN's roles list one
- Ghost-job risk at MNTN
- moderate 6 stale, 1 reposted of 18 open
- Hiring momentum
- 33 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from MNTN's own greenhouse board since 2026-08-03. Full hiring picture for MNTN.
About this role
As a Platform Experience Manager at MNTN, you will serve as a customer-facing subject matter expert, helping clients resolve technical inquiries and ensuring they maximize their use of the platform. You will also act as a liaison between customers and internal teams, providing insights on customer needs and trends to inform product development and improvements. Your role involves managing communications during product launches and addressing customer-impacting issues to enhance overall customer satisfaction and retention.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MNTN as an employer.
What you need
- 3+ years of experience in a customer-facing technical role such as technical support, solutions engineering, platform enablement, or customer success
- Prior experience in AdTech or performance marketing
- Proven ability to troubleshoot complex platform issues, triage bugs, and communicate technical concepts clearly to both customers and engineering teams
- Clear and effective verbal and written communication skills, with the ability to adapt messaging for technical and non-technical audiences
- Strong cross-functional instincts, comfortable partnering across Product, Engineering, Revenue, and Enablement teams to get things done
- Highly organized with the ability to manage a high volume of concurrent issues and projects without losing attention to detail or follow-through
Worth weighing
- No salary listed
- Role involves significant customer interaction and technical troubleshooting
- Position requires balancing multiple projects and issues simultaneously
- The company emphasizes a people-first culture and innovation through AI
Summarised from MNTN's posting. Read the full original.
Listed by MNTN on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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