Customer Value Architect III
Mixpanel · San Francisco, US (Remote)
Posted 29 days ago · $174,600 - $213,400
or apply directly on Mixpanel's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Mixpanel's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- Yes 44% of Mixpanel's roles list one
- Ghost-job risk at Mixpanel
- moderate 27 stale, 1 reposted of 86 open
- Hiring momentum
- 113 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Mixpanel's own greenhouse board since 2026-08-03. Full hiring picture for Mixpanel.
About this role
The Customer Value Architect III at Mixpanel is responsible for ensuring that customers realize the value of their investment in the product. This role involves building relationships with stakeholders, managing adoption plans, and driving product usage to achieve measurable business outcomes. The architect will also collaborate with account teams and lead enablement sessions while monitoring customer health and usage signals.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mixpanel as an employer.
What you need
- 4 - 6 years of experience in customer success, consulting, or a related field supporting B2B SaaS accounts, or equivalent experience
- A track record of managing relationships across a range of stakeholders, from business partners to technical teams
- The ability to translate technical concepts, like data models and product metrics, into terms that land with non-technical stakeholders
- Experience turning product usage into a clear story about customer outcomes and ROI
- Comfort building and running adoption plans that tie daily work to a customer's larger goals
- Hands-on experience with AI or agentic tooling beyond casual use, such as MCP-based workflows or LLM copilots
Nice to have
- Background in product analytics, growth, or data-driven product development
- Experience in a technical advisory or professional services capacity
- Familiarity with analytics instrumentation, event tracking, or data tooling.
What you get
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
Worth weighing
- No salary listed beyond the range of $125,500 to $169,500 USD
- Role involves significant relationship management and technical understanding, which may require strong interpersonal skills
- The position is remote, which may impact team dynamics and collaboration
Summarised from Mixpanel's posting. Read the full original.
Listed by Mixpanel on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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