Helpdesk Support Agent 6-Month Fixed-Term Contract [2632-304138]
Levelup · Manila
Posted about 3 months ago
or apply directly on Levelup's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 79 days Levelup's roles stay open a median of 64 days
- Reposted
- No
- Salary listed
- No 0% of Levelup's roles list one
- Ghost-job risk at Levelup
- high 6 stale, 0 reposted of 7 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Levelup's own lever board since 2026-08-04. Full hiring picture for Levelup.
About this role
The Tier 1 Order Processing Tech Support Agent will serve as the first point of contact for the sales team, addressing issues related to order processing in Salesforce. This role involves troubleshooting daily order problems, identifying errors and misconfigurations, and providing clear communication to ensure the sales team feels supported.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Levelup as an employer.
What you need
- Experience in technical support or customer service
- Familiarity with Salesforce
- Strong problem-solving skills
- Attention to detail
- Excellent communication skills
Worth weighing
- Fixed-term contract of 6 months
- Role primarily focused on troubleshooting and support, may not involve broader technical development
Summarised from Levelup's posting. Read the full original.
Listed by Levelup on their lever job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.