or apply directly on Karbon's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Karbon's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Karbon's roles list one
- Ghost-job risk at Karbon
- high 9 stale, 0 reposted of 17 open
- Hiring momentum
- 24 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Karbon's own greenhouse board since 2026-08-03. Full hiring picture for Karbon.
About this role
As an Onboarding Support Specialist at Karbon, you will ensure customer data and configurations are accurate and delivered on time during onboarding and lifecycle events. Your role involves managing data imports, account setups, and reporting requests, while supporting Sales, Customer Success, and Services teams. You will also assist in creating customer education content and leverage AI tools to enhance operational efficiency.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Karbon as an employer.
What you need
- 1+ year of relevant work experience in operations, onboarding, customer support, or client services
- 1–2 years of customer service experience
- Strong attention to detail
- Solid project and task management skills
- Ability to translate complex issues into clear recommendations
- Highly motivated and self-directed
Nice to have
- Experience in B2B account management or client services
- Basic familiarity with internet technologies (HTML, FTP, cookies, web beacons, etc.)
- Bachelor’s degree in Information Technology or related field preferred
What you get
- Medical, dental, and vision insurance for you and up to three eligible dependents
- Work-from-home allowance
- Rice subsidy
- Meal allowance per working day
- Laundry allowance
- 15 paid time off days per year (including 5 Karbon Days)
Worth weighing
- No salary listed
- Role involves significant behind-the-scenes work with a focus on data management and operational tasks
- Experience in a startup environment may be beneficial
Summarised from Karbon's posting. Read the full original.
Listed by Karbon on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Karbon
- Senior AI EngineerMelbourne, VIC, Australia
- Customer Success Manager - SMBRemote, Canada
- Customer Success Manager - SMBRemote, United States
- Implementation Specialist - Karbon Expert (Contract)Sydney, NSW, Australia
- Business Development RepresentativeChicago, IL, United States