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IXL Learning

Tutor Matching Specialist

IXL Learning · London, England

Posted about 2 months ago

or apply directly on IXL Learning's site. We never take the application ourselves.

Is this posting real?

This role has been open
61 days
IXL Learning's roles stay open a median of 66 days
Reposted
No
Salary listed
No
45% of IXL Learning's roles list one
Ghost-job risk at IXL Learning
high
96 stale, 0 reposted of 113 open
Hiring momentum
158 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from IXL Learning's own greenhouse board since 2026-08-03. Full hiring picture for IXL Learning.

About this role

As a Tutor Matching Specialist at MyTutor, you will assist families in finding and booking the right tutor for their educational needs. Your role involves guiding customers through the selection process, managing scheduling logistics, and addressing account-related inquiries. You will also build strong relationships with customers by delivering exceptional service and collaborating with your team to enhance customer experiences.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of IXL Learning as an employer.

What you need

  • Bachelor's degree
  • Experience in customer service, customer success, admissions, enrollment, hospitality, retail, sales, or other customer-facing roles
  • Excellent communication skills, particularly when speaking with customers over the phone
  • Strong organizational skills, with high comfort managing calendars and scheduling platform bookings accurately
  • Ability to balance customer satisfaction with business goals, owning the customer's outcome
  • Ability to work both weekday and occasional late shifts until early evening

Nice to have

  • Experience handling customer support inquiries, including billing, refunds, or account management
  • Passion for education, helping families succeed, and delivering an exceptional customer experience

Worth weighing

  • Full-time position requires working in the office with a specific schedule, including occasional late shifts
  • Role involves significant customer interaction and requires strong communication skills
  • Position is subject to an Enhanced DBS Disclosure check with children's barred list check

Summarised from IXL Learning's posting. Read the full original.

Listed by IXL Learning on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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