Customer Experience Systems Senior Associate
Instacart · United States - Remote
Posted 27 days ago · Previously reposted
or apply directly on Instacart's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Instacart's roles stay open a median of 33 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Instacart's roles list one
- Ghost-job risk at Instacart
- moderate 36 stale, 3 reposted of 109 open
- Hiring momentum
- 212 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Instacart's own greenhouse board since 2026-08-03. Full hiring picture for Instacart.
About this role
As a Customer Experience Systems Senior Associate at Instacart, you will analyze and develop systems and workflows to enhance customer relationship tools. Your responsibilities will include managing CRM data, guiding data migration, optimizing processes, and collaborating with cross-functional teams to implement tooling improvements. You will also be tasked with maintaining data quality and delivering reports to stakeholders.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Instacart as an employer.
What you need
- Master’s degree in Data Science, Information Systems, or related field (or foreign equivalent)
- 2 years of experience in the job offered or related
- 2 years of experience working with Salesforce Service Cloud, HubSpot, or other CRM platforms
- 2 years of experience developing process optimization methods for CRM workflows
- 2 years of experience in CRM data quality monitoring, analysis, and management
- 2 years of experience coordinating tooling improvements across teams
What you get
- Highly market-competitive compensation
- Eligible for a new hire equity grant and annual refresh grants
- Flex First remote work policy
Worth weighing
- Base pay range is dependent on permanent work location
- No specific salary listed for all states, only ranges provided
- Multiple openings available, indicating potential for a larger team environment
Summarised from Instacart's posting. Read the full original.
Listed by Instacart on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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