or apply directly on IMA Financial Group's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days IMA Financial Group's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- No 1% of IMA Financial Group's roles list one
- Ghost-job risk at IMA Financial Group
- high 39 stale, 4 reposted of 88 open
- Hiring momentum
- 129 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from IMA Financial Group's own greenhouse board since 2026-08-03. Full hiring picture for IMA Financial Group.
About this role
The IT Help Desk Technician I role involves providing technical support to end users by diagnosing and resolving desktop, hardware, and application issues. The technician will manage user accounts, maintain inventory, and support Microsoft Office 365 applications while acting as the primary contact for incident resolution. This position requires effective communication and a strong focus on customer service.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of IMA Financial Group as an employer.
What you need
- 2-3 years’ equivalent work experience in computer technology-related fields
- 1-2 years’ experience working in service desk roles
- 1-2 years user account creation and administration experience
- excellent oral, presentation, analytical and written communication skills
- exceptional focus on customer service
Nice to have
- Associate degree
- CompTIA A+ Certification or demonstrated equivalent work experience or certification
- 2-3 years’ current Microsoft desktop operating system, mail client and applications experience
What you get
- Annual Performance Bonus
- Stock Purchase
- Medical Plans
- Prescription Drugs
- Dental
- Vision
Worth weighing
- Some travel required
- Salary range is specified but may vary based on experience and location
Summarised from IMA Financial Group's posting. Read the full original.
Listed by IMA Financial Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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