ID.me

Account Manager, Commerce & Loyalty (NoCal)

ID.me · Mountain View, California, United States

Posted about 2 months ago

or apply directly on ID.me's site. We never take the application ourselves.

Is this posting real?

This role has been open
53 days
ID.me's roles stay open a median of 54 days
Reposted
No
Salary listed
No
0% of ID.me's roles list one
Ghost-job risk at ID.me
high
35 stale, 1 reposted of 54 open
Hiring momentum
73 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-26

Measured from postings appearing on and disappearing from ID.me's own greenhouse board since 2026-08-03. Full hiring picture for ID.me.

About this role

The Account Manager for Commerce & Loyalty at ID.me is responsible for managing and expanding key commercial accounts in Northern California. This role involves ensuring customer retention, identifying growth opportunities, and executing upsell strategies while maintaining strong relationships with decision-makers in the e-commerce space. The position requires a proactive approach to contract renewals and a deep understanding of the industry to drive revenue growth.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ID.me as an employer.

What you need

  • 5+ years of experience in a quota-carrying account management, customer success, or 'hunter' sales role
  • Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets
  • A year-over-year track record of achieving quota and hitting retention targets
  • Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles
  • Ability to navigate complex retail organizations and holding companies
  • Skilled at mapping out multi-year growth plans for large internet retailers

What you get

  • Comprehensive medical, dental, vision insurance
  • Health savings account and flexible spending accounts
  • Basic and voluntary life and AD&D insurance
  • 401(k) with company match
  • Parental leave
  • Unlimited paid time off subject to policy terms

Worth weighing

  • The role requires in-office presence five days a week unless otherwise specified in job descriptions
  • No specific salary figure for the base salary is provided, only a range
  • The company emphasizes a culture of competition and personal accountability, which may not suit everyone

Summarised from ID.me's posting. Read the full original.

Listed by ID.me on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.

More roles at ID.me

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