Bilingual Customer Success Manager (Spanish/English)
Goodshuffle Pro · Washington, DC (Hybrid)
Posted about 3 months ago
or apply directly on Goodshuffle Pro's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 86 days Goodshuffle Pro's roles stay open a median of 87 days
- Reposted
- No
- Salary listed
- No 50% of Goodshuffle Pro's roles list one
- Ghost-job risk at Goodshuffle Pro
- high 8 stale, 0 reposted of 8 open
- Hiring momentum
- 11 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Goodshuffle Pro's own greenhouse board since 2026-08-03. Full hiring picture for Goodshuffle Pro.
About this role
As a Bilingual Customer Success Manager at Goodshuffle, you will manage a portfolio of small-to-mid-sized accounts, providing support and guidance to ensure customer success with the platform. Your role includes conducting onboarding and training sessions in both Spanish and English, monitoring customer engagement, and acting as a liaison for Spanish-speaking customers. This position is ideal for someone early in their career looking to take ownership of customer relationships and contribute to a growing company.
- benefits
- 2/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Goodshuffle Pro as an employer.
What you need
- Professional fluency in Spanish and English
- Excellent written and verbal communication skills in both languages
- Strong organizational skills with attention to detail and follow-through
- A genuine desire to help others succeed and a proactive approach to problem-solving
- Ability to manage multiple accounts and priorities in a fast-paced environment
- Team-oriented, feedback-friendly, and eager to grow
Nice to have
- Experience working with small business customers or in the events industry
- Familiarity with tools like Claude, Intercom, HubSpot, FullStory, and Confluence
What you get
- Base salary: $70,000 - $100,000
- Strong feedback culture with mentorship and growth opportunities
- A passionate, tight-knit team focused on innovation and impact
- A chance to make a real difference for small business owners in the events world
Worth weighing
- Position is suitable for early career or recent graduates
- No specific mention of remote work policy beyond the preference for the Washington, DC Metro Area
Summarised from Goodshuffle Pro's posting. Read the full original.
Listed by Goodshuffle Pro on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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