or apply directly on GHX's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days GHX's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 59% of GHX's roles list one
- Ghost-job risk at GHX
- low 0 stale, 4 reposted of 37 open
- Hiring momentum
- 64 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from GHX's own greenhouse board since 2026-08-03. Full hiring picture for GHX.
About this role
As a Customer Support Analyst I at GHX, you will provide first-line support to customers, addressing inquiries and assisting with basic system usage. Your role involves direct communication with customers via email and the GHX Community Web Portal, utilizing Salesforce to manage customer information and contribute to the Customer Support Knowledge Base. You will collaborate with team members to develop effective solutions and escalate issues as necessary.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GHX as an employer.
What you need
- 6+ months experience in customer service
- Ability to assist customers with inquiries and basic system usage
- Familiarity with Customer Relationship Management System, specifically Salesforce
- Logical diagnostic skills
- Developing understanding of EDI-X12
Worth weighing
- No specific salary or benefits mentioned
- Role primarily focused on customer support, may not involve advanced technical skills
Summarised from GHX's posting. Read the full original.
Listed by GHX on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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