GetYourGuide

UX Researcher, Programs & Operations (Zurich)

GetYourGuide · Zurich

Posted 21 days ago

or apply directly on GetYourGuide's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
GetYourGuide's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of GetYourGuide's roles list one
Ghost-job risk at GetYourGuide
high
33 stale, 4 reposted of 56 open
Hiring momentum
89 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from GetYourGuide's own greenhouse board since 2026-08-03. Full hiring picture for GetYourGuide.

About this role

As a UX Researcher in Programs & Operations at GetYourGuide, you will design and maintain systems and tools that enable researchers to turn evidence into decisions at scale. Your role involves building AI-powered workflows, collaborating with senior stakeholders, and advising on research processes. You will also manage ongoing research tool screening and help shape the customer experience by tying research findings to business outcomes.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GetYourGuide as an employer.

What you need

  • 5+ years of experience in UX Research, UX Strategy, or UX Program Management in a tech organization
  • Experience building research systems and user panels at scale
  • Operational know-how across qualitative and quantitative research methods
  • Experience influencing major program-related decisions at the senior stakeholder level
  • Skill in visualizing direction through sketches, prototypes, or AI-assisted outputs
  • Familiarity with research ethics, accessibility frameworks, and related policies

Nice to have

  • Experience designing or facilitating cross-functional communication programs and events at scale
  • Understanding of the current research vendor and tooling landscape
  • Background in building or deploying AI agents for operational use cases

What you get

  • Annual personal growth budget and mentorship programs
  • Work from anywhere in the world for 30 days per year
  • Hybrid working approach with three days in-office collaboration and two days optional at home
  • Opportunities for team collaboration and social events
  • Monthly transportation and fitness budget
  • Discounts on GetYourGuide activities for you and your family

Worth weighing

  • No salary listed
  • Role involves significant collaboration with senior stakeholders, which may require strong interpersonal skills
  • Focus on building AI-powered workflows may require familiarity with AI technologies

Summarised from GetYourGuide's posting. Read the full original.

Listed by GetYourGuide on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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