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Genius Sports

Streaming Technical Support Analyst

Genius Sports · Medellín, Antioquia, Colombia

Posted about 2 months ago · Previously reposted

or apply directly on Genius Sports's site. We never take the application ourselves.

Is this posting real?

This role has been open
50 days
Genius Sports's roles stay open a median of 78 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
33% of Genius Sports's roles list one
Ghost-job risk at Genius Sports
high
47 stale, 2 reposted of 49 open
Hiring momentum
97 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Genius Sports's own greenhouse board since 2026-08-03. Full hiring picture for Genius Sports.

About this role

As a Streaming Technical Support Analyst at Genius Sports, you will provide essential support for the company's Video Streaming Product, ensuring high-quality streaming services for customers and partners. Your day-to-day responsibilities will include troubleshooting live streaming issues, collaborating with global teams, monitoring live events, and contributing to reporting processes.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Genius Sports as an employer.

What you need

  • Strong analytical mindset with the ability to investigate, troubleshoot, and resolve product-related issues in a fast-paced environment
  • Proven ability to manage multiple priorities, balancing urgency and impact effectively
  • Hands-on experience with SQL, Python, and tools such as JIRA, Confluence, Zendesk, Postman (API calls), and Grafana
  • Professional fluency in English, with the ability to communicate clearly across global teams
  • Technical background through formal education or equivalent practical experience
  • Experience in technical support, service, or customer-facing technical roles

Nice to have

  • Passion for sports and interest in the sports tech ecosystem
  • Experience collaborating with distributed, international teams
  • Flexible mindset with availability to support a 24/7 environment, including weekends if required

Worth weighing

  • No specific salary or benefits listed in the posting
  • Role involves working in a 24/7 environment which may require weekend support
  • Emphasis on an 'office-first' culture may not suit those preferring remote work

Summarised from Genius Sports's posting. Read the full original.

Listed by Genius Sports on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

More roles at Genius Sports

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Apply to a Streaming Technical Support Analyst position at Genius Sports - Jobs near me at Medellín, Antioquia, Colombia