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Genius Sports

Sportsbook Technical Support Analyst

Genius Sports · Tallinn, Harjumaa, Estonia

Posted 16 days ago

or apply directly on Genius Sports's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Genius Sports's roles stay open a median of 43 days
Reposted
No
Salary listed
No
33% of Genius Sports's roles list one
Ghost-job risk at Genius Sports
high
23 stale, 2 reposted of 49 open
Hiring momentum
97 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Genius Sports's own greenhouse board since 2026-08-03. Full hiring picture for Genius Sports.

About this role

As a Sportsbook Technical Support Analyst at Genius Sports, you will be responsible for responding to client queries, resolving issues, and ensuring smooth operations for sportsbook clients. Your role will involve prioritizing problems, supporting fellow analysts, maintaining a knowledge base, and monitoring systems for unusual activity while handling confidential information responsibly.

Our read on this posting2.6out of 5
benefits
2/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Genius Sports as an employer.

What you need

  • Strong verbal and written communication, English B2+
  • Experience in customer support, ideally technical support
  • Experience using ticketing systems
  • Strong problem-solving skills and good judgement on when to escalate
  • Able to multitask and stay accurate under pressure
  • Comfortable with MS Office, online research, and internal tools

What you get

  • Monthly salary ranging from €1910 to €2550 gross
  • Eligible to take part in Genius Sports Group's benefits plan
  • Commitment to supporting employee wellbeing
  • Opportunities to grow skills, experience, and career

Worth weighing

  • No specific technologies or tools mentioned beyond basic knowledge requirements
  • Salary range provided, but no details on specific benefits or perks
  • Role described as office-first with hybrid options, which may vary by location

Summarised from Genius Sports's posting. Read the full original.

Listed by Genius Sports on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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