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Genius Sports

Delivery Manager - Customer Operations

Genius Sports · New York, New York, United States

Posted about 2 months ago

or apply directly on Genius Sports's site. We never take the application ourselves.

Is this posting real?

This role has been open
56 days
Genius Sports's roles stay open a median of 78 days
Reposted
No
Salary listed
No
33% of Genius Sports's roles list one
Ghost-job risk at Genius Sports
high
47 stale, 2 reposted of 49 open
Hiring momentum
97 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Genius Sports's own greenhouse board since 2026-08-03. Full hiring picture for Genius Sports.

About this role

The Delivery Manager is responsible for overseeing the planning, execution, and operational delivery of Genius Sports products and services to customers. This role involves managing the entire customer delivery lifecycle, coordinating cross-functional teams, and ensuring successful implementation and ongoing support of services. The Delivery Manager also addresses operational issues, leads seasonal readiness activities, and maintains project documentation.

Our read on this posting3.0out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Genius Sports as an employer.

What you need

  • Bachelor's degree in Business, Engineering, Information Technology, Project Management, or a related field, or equivalent practical experience
  • 5+ years of experience managing complex customer implementations, technical deployments, or operational delivery within a customer-facing environment
  • Demonstrated experience leading multiple concurrent customer engagements and cross-functional initiatives
  • Strong customer-facing experience, including executive stakeholder management
  • Strong understanding and ability to apply project management methodologies
  • Proven experience managing project plans, risks, issues, dependencies, and delivery governance

Nice to have

  • Experience within sports technology, broadcast technology, SaaS, media, or enterprise software
  • Project Management certification (PMP, PRINCE2, Agile, or equivalent)

What you get

  • Annualized salary of up to $120,000 USD
  • Eligibility for Genius Sports Group’s benefits plan
  • Hybrid working models depending on role and location
  • Commitment to employee wellbeing and career growth

Worth weighing

  • No specific mention of remote work options beyond hybrid models
  • The role involves managing complex customer engagements which may require significant coordination and problem-solving under pressure

Summarised from Genius Sports's posting. Read the full original.

Listed by Genius Sports on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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