or apply directly on Fora's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Fora's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 95% of Fora's roles list one
- Ghost-job risk at Fora
- high 30 stale, 1 reposted of 42 open
- Hiring momentum
- 56 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Fora's own greenhouse board since 2026-08-03. Full hiring picture for Fora.
About this role
The Trust & Safety Operations Lead at Fora is responsible for managing and resolving cases related to advisors, clients, and partners, focusing on communication, operational efficiency, and dispute resolution. The role involves overseeing case management, optimizing identity verification processes, and ensuring effective communication while leveraging AI tools. Daily tasks include investigating chargebacks, managing a high-scale queue, and continuously improving operational processes to enhance the community's trust and safety.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fora as an employer.
What you need
- 5+ years in customer-facing operations including 3+ years in Trust & Safety or a directly adjacent enforcement function
- Track record of owning a process, a queue, or a team
- Experience owning a verification, compliance, or review process end-to-end
- Proven ability to de-escalate complex, multi-party disputes
- Strong written communication skills
- Comfortable working across a multi-system tech stack
Nice to have
- Experience at a 1099 marketplace, gig economy, or independent contractor platform
What you get
- Compensation range of $130K–$160K + equity
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- Wellhub Memberships
- 401k plan with company match
Worth weighing
- No specific mention of remote work options
- Role involves significant emotional intelligence and conflict resolution skills
- Fast-paced environment with varied daily tasks
- Requires a proactive approach to process improvement
Summarised from Fora's posting. Read the full original.
Listed by Fora on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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