or apply directly on EDB's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 102 days EDB's roles stay open a median of 103 days
- Reposted
- No
- Salary listed
- No 0% of EDB's roles list one
- Ghost-job risk at EDB
- high 12 stale, 0 reposted of 12 open
- Hiring momentum
- 6 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from EDB's own greenhouse board since 2026-08-03. Full hiring picture for EDB.
About this role
The Senior Customer Success Manager at EDB is responsible for ensuring customer satisfaction and growth within their portfolio by building strong relationships and providing strategic guidance. This role involves addressing customer needs, managing risks, and driving the adoption of EDB's data and AI platform. The CSM will collaborate with internal teams and serve as a liaison between customers and product management to optimize the customer experience.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of EDB as an employer.
What you need
- 5-10+ years of experience in account management, solution engineering or client services in enterprise technology
- Experience managing multi-million dollar portfolios of recurring revenue
- Outstanding oral and written communication skills
- Strong management and business skills with a proven track record of developing relationships with VP-level and Director-level executives
- Ability to work independently and as part of a team
- Bachelor degree
Nice to have
- MS or MBA
- Experience in program management and project management
- Experience in relational databases like PostgreSQL, MySQL, Oracle, SQL Server, Sybase, DB2
What you get
- Access to CuraLinc for health and wellness tips
- Wellness Fridays extending to December 2026
Worth weighing
- Travel up to 40%
- No specific salary or compensation details provided
- Position requires Indonesian citizenship or PR status
Summarised from EDB's posting. Read the full original.
Listed by EDB on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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