DoorDash USA

Manager, Insurance Claims Operations

DoorDash USA · Tempe, AZ

Posted about 3 months ago

or apply directly on DoorDash USA's site. We never take the application ourselves.

Is this posting real?

This role has been open
101 days
DoorDash USA's roles stay open a median of 103 days
Reposted
No
Salary listed
No
0% of DoorDash USA's roles list one
Ghost-job risk at DoorDash USA
high
462 stale, 8 reposted of 462 open
Hiring momentum
135 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from DoorDash USA's own greenhouse board since 2026-08-03. Full hiring picture for DoorDash USA.

About this role

The Manager, Insurance Claims Operations at DoorDash will lead initiatives to enhance the efficiency and effectiveness of claims operations through AI and automation. This role involves collaborating with various cross-functional teams to redesign workflows, improve customer experiences, and drive operational transformation. The manager will also oversee complex programs and develop metrics to support informed decision-making within the claims organization.

Our read on this posting2.2out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DoorDash USA as an employer.

What you need

  • 6+ years leading complex operations (insurance, risk, Trust & Safety, marketplace ops, or program management)
  • Experience driving AI, automation, or digital transformation initiatives
  • Proven ability to take cross-functional projects from strategy through execution
  • Strong analytical skills, using data to build scalable governance, metrics, and workflows
  • Excellent communicator who builds trust and alignment across teams and levels
  • Comfortable prioritizing competing goals in a fast-changing environment

What you get

  • premium healthcare
  • wellness expense reimbursement
  • paid parental leave

Worth weighing

  • role requires a hybrid schedule in Tempe, AZ office
  • focus on AI and automation may imply a shift from traditional claims processes
  • fast-paced environment may not suit everyone

Summarised from DoorDash USA's posting. Read the full original.

Listed by DoorDash USA on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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