or apply directly on DoorDash USA's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 102 days DoorDash USA's roles stay open a median of 103 days
- Reposted
- No
- Salary listed
- No 0% of DoorDash USA's roles list one
- Ghost-job risk at DoorDash USA
- high 462 stale, 8 reposted of 462 open
- Hiring momentum
- 135 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from DoorDash USA's own greenhouse board since 2026-08-03. Full hiring picture for DoorDash USA.
About this role
The Customer Success Manager (CSM) at DoorDash will manage a mid-sized portfolio of customers, focusing on their activation, adoption, and growth through personalized engagement. This role involves building strong relationships, executing tailored success plans, leveraging data to drive strategy, and collaborating with cross-functional teams to enhance customer experiences and achieve business goals.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DoorDash USA as an employer.
What you need
- 3+ years of experience in Customer Success, Account Management, or a similar customer-facing role
- Strong verbal and written communication skills
- Experience managing a portfolio of customers
- Ability to build relationships with stakeholders
- Data-driven with the ability to interpret performance metrics
- Highly organized with attention to detail
Nice to have
- Prior experience in the hospitality or restaurant industry
What you get
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical, dental, and vision benefits
Worth weighing
- No specific salary listed, only a range
- Role involves balancing scaled engagement with personalized interactions, which may require strong time management skills
Summarised from DoorDash USA's posting. Read the full original.
Listed by DoorDash USA on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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