Technical Escalations Engineer II (RUM) - APJ
Datadog · Seoul, South Korea; Sydney, Australia; Tokyo, Japan
Posted 28 days ago
or apply directly on Datadog's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Datadog's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Datadog's roles list one
- Ghost-job risk at Datadog
- low 0 stale, 32 reposted of 455 open
- Hiring momentum
- 589 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Datadog's own greenhouse board since 2026-08-03. Full hiring picture for Datadog.
About this role
As a Technical Escalations Engineer II at Datadog, you will be responsible for addressing complex technical challenges faced by customers, collaborating with Engineering and Product teams to improve the platform, and mentoring the Global Support Engineering team. Your role will involve leading technical calls, investigating issues related to Real User Monitoring, and contributing to internal resources that enhance team knowledge and customer experience.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Datadog as an employer.
What you need
- Deep technical expertise in troubleshooting and problem-solving
- Experience in leading technical calls and investigations
- Strong understanding of performance, behavior, and telemetry across web and mobile platforms
- Familiarity with client-side instrumentation and telemetry collection
- Analytical skills to reproduce customer environments and analyze logs
- Computer Science or Engineering degree
Nice to have
- Familiarity with Datadog or similar observability platforms
- Experience with web or mobile RUM
- Passion for continuous learning and mentoring
What you get
- Generous and competitive benefits
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
Worth weighing
- No specific salary listed
- Role involves high-pressure situations with critical customer challenges
- Hybrid work environment may require flexibility
- Vague mention of benefits varying by country and employment nature
Summarised from Datadog's posting. Read the full original.
Listed by Datadog on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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