PitchMeAI Jobs
Coupang Internal

Global Security Operations Center Specialist

Coupang Internal · Taoyuan, Taiwan

Posted 12 days ago

or apply directly on Coupang Internal's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Coupang Internal's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of Coupang Internal's roles list one
Ghost-job risk at Coupang Internal
low
0 stale, 8 reposted of 468 open
Hiring momentum
741 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Coupang Internal's own greenhouse board since 2026-08-03. Full hiring picture for Coupang Internal.

About this role

The Global Security Operations Center Specialist is responsible for monitoring operational incidents, conducting preliminary risk assessments, and escalating significant events according to established SOPs and timelines. This role requires close collaboration with the Korean GSOC team to verify the completeness and accuracy of incident information in English, as well as maintaining traceable incident records and participating in operational improvement activities.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang Internal as an employer.

What you need

  • Ability to monitor incidents, organize known and unknown information, assess incident severity, and escalate according to clear thresholds.
  • Ability to read and follow SOPs, checklists, work order processes, handling timelines, and escalation matrices.
  • Ability to communicate incident information in English with the Korean GSOC team in real-time, including asking clarifying questions, information read-backs, and error corrections.
  • Ability to create structured, accurate, and traceable incident records, distinguishing between facts and assumptions.
  • Ability to review report quality, identify missing information, inconsistencies, contradictions, and unverifiable statements.
  • Ability to analyze operational processes and identify process gaps, rework, risk control points, or documentation improvement opportunities.

Nice to have

  • Entry-level work experience or approximately 2-3 years of verifiable work, internship, project, or operational responsibility experience.
  • Experience using SOPs, checklists, work order processes, duty logs, audit documents, quality reports, or operational handover documents.
  • Experience in customer service operations, IT service desks, network operations centers, facility operations, emergency response, or other procedure-driven environments performing incident classification or escalation.
  • Experience executing work order handovers, operational updates, or incident information synchronization in multinational, cross-timezone, or cross-functional teams.
  • Experience checking the completeness, accuracy, and consistency of customer cases, work orders, data quality, or operational reports.

Worth weighing

  • No salary listed.
  • The role requires real-time communication in English with a team in Korea, which may be challenging for some candidates.
  • The position involves a 24/7 shift schedule, which may not be suitable for everyone.

Summarised from Coupang Internal's posting. Read the full original.

Listed by Coupang Internal on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Coupang Internal

All 468 open roles at Coupang Internal →

Apply to a Global Security Operations Center Specialist position at Coupang Internal - Jobs near me at Taoyuan, Taiwan