Customer Success Manager, Growth (f/m/d)
Contentful · London, England, United Kingdom
Posted about 2 months ago · Previously reposted
or apply directly on Contentful's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days Contentful's roles stay open a median of 34 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 59% of Contentful's roles list one
- Ghost-job risk at Contentful
- low 1 stale, 1 reposted of 22 open
- Hiring momentum
- 49 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Contentful's own greenhouse board since 2026-08-03. Full hiring picture for Contentful.
About this role
As a Customer Success Manager, Growth, you will engage with EMEA customers to ensure they derive maximum value from the Contentful platform. Your role involves executing customer programs, driving product adoption, and monitoring customer health scores to enhance retention and growth. You will collaborate with internal teams and utilize tech tools to manage workflows effectively while preparing for occasional travel for customer meetings.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Contentful as an employer.
What you need
- 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience
- Excellent oral and written communication skills in English
- Strong cross-functional participation and collaboration skills
- Ability to understand Contentful APIs and the modern content management stack
- Well-developed attention to detail and organization skills
- Technical understanding and a keen interest in technology
Nice to have
- College / University Degree is preferred
- Fluent level in French, Italian, or Arabic is a plus
Worth weighing
- No salary listed
- Travel requirement of ~10% annually for customer onsite meetings
- Role involves managing a large book of business which may be high-pressure
Summarised from Contentful's posting. Read the full original.
Listed by Contentful on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
More roles at Contentful
- Senior Solution Engineer (f/m/d)London, England, United Kingdom
- Enterprise Account ExecutiveNew York, New York, United States
- Mid Market Account ExecutiveDenver, Colorado, United States
- Software Engineer, Applied AI SolutionsDenver, Colorado, United States
- Senior Solution EngineerSan Francisco, California, United States
- Senior Solution EngineerDenver, Colorado, United States
- Senior Solution EngineerNew York, New York, United States
- Senior Manager, Product Design (f/m/d)London, England, United Kingdom