Connecteam

Customer Support Specialist

Connecteam · Tel Aviv District, Israel

Posted about a month ago

or apply directly on Connecteam's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
Connecteam's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Connecteam's roles list one
Ghost-job risk at Connecteam
high
33 stale, 1 reposted of 57 open
Hiring momentum
98 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Connecteam's own greenhouse board since 2026-08-03. Full hiring picture for Connecteam.

About this role

As a Customer Support Specialist at Connecteam, you will engage with customers primarily through live chat, email, and occasional Zoom calls, providing high-quality support and guidance on the company's product. Your role involves mastering the product, solving customer issues, and identifying opportunities for improvement while maintaining a fast-paced and detail-oriented approach. Over time, you may take on more responsibilities, such as training others and collaborating with Product and R&D teams.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Connecteam as an employer.

What you need

  • Excellent verbal and written communication skills in English and Hebrew
  • Strong learning ability and the capacity to master a complex product
  • A service-oriented approach with strong customer-facing skills
  • Strong problem-solving skills and persistence to investigate difficult issues
  • High attention to detail and commitment to quality
  • Proactive, hands-on attitude and strong work ethic

Nice to have

  • Previous Support or technical experience

Worth weighing

  • Position includes occasional evening shifts, Fridays, and holidays on a rotation
  • Fast-paced, high-volume environment may not suit everyone

Summarised from Connecteam's posting. Read the full original.

Listed by Connecteam on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Connecteam

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