or apply directly on Cloudinary's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 79 days Cloudinary's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 0% of Cloudinary's roles list one
- Ghost-job risk at Cloudinary
- high 15 stale, 0 reposted of 15 open
- Hiring momentum
- 37 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Cloudinary's own lever board since 2026-08-04. Full hiring picture for Cloudinary.
About this role
As a Technical Customer Success Manager at Cloudinary, you will serve as the primary contact for a portfolio of enterprise customers, helping them maximize the value of the Image, Video, and Digital Asset Management platform. Your role involves building relationships with both technical and business stakeholders, driving product adoption, ensuring customer satisfaction, and collaborating with various internal teams to support customer objectives and lead expansion opportunities.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudinary as an employer.
What you need
- Experience in customer success or account management roles
- Strong technical background to understand and solve customer challenges
- Ability to build trusted relationships with stakeholders
- Proven track record of driving product adoption and customer satisfaction
What you get
- 100% sponsored medical, dental, and vision plans for employees & family
- HSA company contribution
- Matching 401k program
- Robust vacation & wellness policy
- Annual development stipend
- Catered lunches or a food stipend
Worth weighing
- Customer-facing role may require strong interpersonal skills and emotional intelligence
- Focus on enterprise customers may imply a need for experience in B2B environments
- The role involves collaboration with multiple teams, which may require adaptability and strong communication skills
Summarised from Cloudinary's posting. Read the full original.
Listed by Cloudinary on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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