Customer Experience Manager - French Speaking

Posted about 2 months ago

or apply directly on Cloudflare's site. We never take the application ourselves.

Is this posting real?

This role has been open: 55 days
Reposted: No
Salary listed: No
Ghost-job risk at Cloudflare: high
Hiring momentum: 494 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-27

Measured from postings appearing on and disappearing from Cloudflare's own greenhouse board since 2026-08-03. Full hiring picture for Cloudflare.

About this role

The Customer Experience Manager at Cloudflare is responsible for leading the post-sale customer journey, focusing on onboarding, retention, and contract renewals. This role involves building strategic relationships with stakeholders, ensuring customer success with Cloudflare products, and collaborating with sales teams to drive renewals and upsells. The position also emphasizes the use of AI-driven optimization to enhance customer outcomes and operational efficiency.

Our read on this posting2.4out of 5

benefits: 2/5
freshness: 1/5
career value: 4/5
role clarity: 5/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudflare as an employer.

What you need

Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
Fluency in French AND Spanish or Italian.
2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
Bachelor's degree and/or other professional qualifications.
Direct experience in commercial sales, negotiation, and deal closure.
Strong understanding of or willingness to learn about computer networking and 'how the internet works,' with network security a plus.

What you get

Estimated annual salary is between €50,000 - €69,000.
Eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan.
Eligible to participate in Cloudflare’s equity plan.

Worth weighing

No specific mention of remote work flexibility despite hybrid location.
Role involves significant responsibility for revenue growth and retention, which may be high-pressure.
Requires proficiency in multiple languages, which could limit applicant pool.
Position may require in-person interviews, which could be a consideration for remote candidates.

Summarised from Cloudflare's posting. Read the full original.

Listed by Cloudflare on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

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