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Cloudbeds

Strategic Account Manager

Cloudbeds · Australia; New Zealand

Posted 28 days ago

or apply directly on Cloudbeds's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Cloudbeds's roles stay open a median of 45 days
Reposted
No
Salary listed
No
8% of Cloudbeds's roles list one
Ghost-job risk at Cloudbeds
high
32 stale, 7 reposted of 51 open
Hiring momentum
74 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Cloudbeds's own greenhouse board since 2026-08-03. Full hiring picture for Cloudbeds.

About this role

As a Strategic Account Manager at Cloudbeds, you will manage a portfolio of high-value hotel customers in the APAC region, acting as their primary point of contact and strategic advisor. Your role involves building relationships, conducting business reviews, and providing tailored recommendations to optimize customer operations and revenue. You'll also identify upsell opportunities, manage escalations, and collaborate with cross-functional teams to enhance customer success.

Our read on this posting3.2out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudbeds as an employer.

What you need

  • 7+ years of hospitality industry experience in senior operational or commercial roles
  • Advanced understanding of hotel operations and commercial strategy
  • Deep experience in the Oceania hospitality market
  • Exceptional communication skills with executive presence
  • Track record of managing complex, high-value customer portfolios
  • Ability to learn and understand technology platforms

Nice to have

  • Experience with SaaS platforms or hospitality technology
  • Familiarity with Salesforce or similar CRM tools
  • Based in or with significant market experience in Phuket or other key Thai resort markets

What you get

  • Remote First, Remote Always
  • PTO in accordance with local labor requirements
  • Monthly Wellness Fridays
  • Fully Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University

Worth weighing

  • Travel required for on-site visits estimated at once per month and possibly more extensive travel once per quarter
  • No specific salary or compensation details listed

Summarised from Cloudbeds's posting. Read the full original.

Listed by Cloudbeds on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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