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Cloudbeds

Onboarding Project Manager

Cloudbeds · Europe

Posted about 3 months ago

or apply directly on Cloudbeds's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Cloudbeds's roles stay open a median of 82 days
Reposted
No
Salary listed
No
8% of Cloudbeds's roles list one
Ghost-job risk at Cloudbeds
high
50 stale, 7 reposted of 51 open
Hiring momentum
74 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Cloudbeds's own greenhouse board since 2026-08-03. Full hiring picture for Cloudbeds.

About this role

As an Onboarding Project Manager at Cloudbeds, you will lead complex onboarding projects for mid-market customers, ensuring a smooth transition from contract signing to account management. Your role involves managing timelines, aligning stakeholders, and maintaining a high-touch customer experience while collaborating with various teams. You will also monitor onboarding success metrics to ensure customers quickly realize value from the platform.

Our read on this posting2.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudbeds as an employer.

What you need

  • Fluency in English and French at a business-professional level, both written and spoken
  • Minimum 4 years of experience in hotel operations or hotel management
  • At least 1 year of project management experience within a SaaS or customer-facing environment
  • Proven ability to manage multiple projects simultaneously while maintaining strong attention to detail and organization
  • Experience coordinating cross-functional stakeholders and driving projects through completion in a fast-paced environment
  • Strong communication, relationship management, and customer-facing presentation skills

Nice to have

  • At least 1 year of project management experience within a hospitality SaaS environment
  • Previous experience with customer implementation & onboarding at a hospitality SAAS company
  • Familiarity with Salesforce, Zendesk, Slack, or other customer operations tools

What you get

  • Remote First, Remote Always
  • PTO in accordance with local labor requirements
  • Monthly Wellness Fridays - enjoy an extra-long weekend every month
  • Fully Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University

Worth weighing

  • No salary listed
  • Role requires fluency in both English and French, which may limit candidate pool
  • Fast-paced environment may lead to high pressure on project management

Summarised from Cloudbeds's posting. Read the full original.

Listed by Cloudbeds on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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