PitchMeAI Jobs
Cloudbeds

Onboarding Coach

Cloudbeds · Thailand

Posted about 2 months ago

or apply directly on Cloudbeds's site. We never take the application ourselves.

Is this posting real?

This role has been open
46 days
Cloudbeds's roles stay open a median of 55 days
Reposted
No
Salary listed
No
8% of Cloudbeds's roles list one
Ghost-job risk at Cloudbeds
high
35 stale, 7 reposted of 51 open
Hiring momentum
74 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Cloudbeds's own greenhouse board since 2026-08-03. Full hiring picture for Cloudbeds.

About this role

As an Onboarding Coach at Cloudbeds, you will facilitate the onboarding process for clients in the hospitality sector, ensuring they understand and can effectively use the Cloudbeds system. Your role involves training clients through various communication channels, resolving inquiries, and building strong relationships to promote product adoption. You'll work closely with the Customer Onboarding Team to deliver exceptional support and contribute to the overall success of the onboarding experience.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudbeds as an employer.

What you need

  • Over 3 years of 5-star hospitality experience in key roles (Front Desk or Revenue Manager) within a leading hotel brand, or at least 3 years of relevant SaaS industry experience in a customer-facing role.
  • Fluency in English
  • Strong organizational and proactive skills
  • Exceptional communication with empathy and a customer-focused approach.

Nice to have

  • Project Management certification

What you get

  • Remote First, Remote Always
  • PTO in accordance with local labor requirements
  • Fully Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University
  • Access to professional development, including manager training, upskilling and knowledge transfer

Worth weighing

  • No specific salary listed
  • The role involves working with a remote team, which may require strong self-management skills
  • The position requires a deep understanding of Cloudbeds' products and customer needs, which may take time to develop

Summarised from Cloudbeds's posting. Read the full original.

Listed by Cloudbeds on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

More roles at Cloudbeds

All 51 open roles at Cloudbeds →