or apply directly on Cloudbeds's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Cloudbeds's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 8% of Cloudbeds's roles list one
- Ghost-job risk at Cloudbeds
- high 32 stale, 7 reposted of 51 open
- Hiring momentum
- 74 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cloudbeds's own greenhouse board since 2026-08-03. Full hiring picture for Cloudbeds.
About this role
As an Onboarding Coach for Cloudbeds' Whistle messaging platform, you will facilitate client onboarding, training, and ongoing support, helping clients implement and tailor the platform to their needs. You'll resolve customer inquiries, build strong client relationships, and collaborate with the Sales team to drive product adoption and retention. This role requires a deep understanding of Cloudbeds’ products and effective communication skills to empower clients throughout their onboarding journey.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudbeds as an employer.
What you need
- Over 3 years of 5-star hospitality experience in key roles (Front Desk or Revenue Manager) within a leading hotel brand, or at least 3 years of relevant SaaS industry experience in a customer-facing role
- Deep expertise in Revenue Management principles and technology (e.g., RMS, dynamic pricing, demand forecasting, RevPAR, ADR, Occupancy)
- Proven ability to translate complex, AI-driven concepts into clear, practical business terms for clients
- Exceptional communication skills with a customer-focused approach
- Ability to manage multiple projects or accounts simultaneously
- Professional fluency in English is required
Nice to have
- Professional fluency in Spanish is preferred
- Familiarity with CRM/Email Marketing platforms
- Project Management certification
What you get
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays - enjoy an extra-long weekend every month
- Fully Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
Worth weighing
- No salary listed
- The role requires strong organizational skills and the ability to manage multiple projects, which may indicate a fast-paced environment
- The position is remote but requires specific time slots for work, which may not suit everyone's schedule
Summarised from Cloudbeds's posting. Read the full original.
Listed by Cloudbeds on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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