Client Service Analyst
Clinical Architecture · Indianapolis, Indiana, United States
Posted 20 days ago
or apply directly on Clinical Architecture's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Clinical Architecture's roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- No 0% of Clinical Architecture's roles list one
- Ghost-job risk at Clinical Architecture
- low 1 stale, 0 reposted of 8 open
- Hiring momentum
- 13 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Clinical Architecture's own greenhouse board since 2026-08-03. Full hiring picture for Clinical Architecture.
About this role
The Client Service Analyst at Clinical Architecture engages with clients to enhance their experience and support their initiatives using the company's software. This role involves becoming a product expert, educating clients on features, analyzing product configurations, and collaborating with internal teams to address issues and improve software performance. The position is based on-site in Carmel, IN, and emphasizes building long-term client relationships.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Clinical Architecture as an employer.
What you need
- Bachelor’s degree preferred, high school diploma or equivalent required
- Minimum 2+ years experience in SaaS, software support, or client success required
- Previous software, data analysis, analytics, and/or informatics experience is required
- Strong communication skills, both written and verbal
- Commitment to continuous learning
Nice to have
- Healthcare / Healthcare Terminology knowledge or experience is advantageous
What you get
- Opportunities for learning, development, and growth
- Paid Volunteer Time, Paid Holidays & PTO, including a winter break week for full-time team members
- Sabbatical opportunities for tenured team members
- Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees
- Maternity and Parental leave benefits
- Employer paid Short-term Disability & Long-term Disability
Worth weighing
- Role requires being on-site five days a week
- No salary listed
- Emphasis on building long-term client relationships may imply a focus on customer satisfaction over technical development
Summarised from Clinical Architecture's posting. Read the full original.
Listed by Clinical Architecture on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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