Client Support Representative
Built Technologies · Nashville (Hybrid)
Posted about 3 months ago · $55,000 - $65,000
or apply directly on Built Technologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Built Technologies's roles stay open a median of 77 days
- Reposted
- No
- Salary listed
- Yes 100% of Built Technologies's roles list one
- Ghost-job risk at Built Technologies
- high 9 stale, 0 reposted of 10 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Built Technologies's own greenhouse board since 2026-08-03. Full hiring picture for Built Technologies.
About this role
As a Client Support Representative at Built, you'll be the first point of contact for customers needing assistance with the company's AI-powered real estate platform. Your role involves providing effective support through various channels, troubleshooting technical issues, and advocating for customers to improve their experience. You'll also log incidents, document resolutions, and collaborate with your team to enhance support processes.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Built Technologies as an employer.
What you need
- 2+ years of experience in technical support, help desk, or customer service, preferably in software or financial services
- Strong problem-solving skills and a customer-first approach
- Exceptional communication skills, able to explain technical concepts to non-technical users
- A team player with a positive attitude and respect for colleagues
- A quick learner eager to master technical systems and new tools
- A dependable, process-driven individual who can improve and follow procedures
Nice to have
- Familiarity with customer support tools (e.g., Salesforce, Zendesk), Jira, and Google Suite
What you get
- Salary range of $55,000 - $65,000 USD per year
- Equity in the form of stock options
- Top-notch medical, dental and vision coverage
- Unlimited PTO policy
- Learning Grant program to support ongoing professional development
- 401k with match and expedited vesting [US ONLY]
Worth weighing
- Travel to Nashville office at least twice per year for company gatherings
- Salary range may reflect varying levels of proficiency
- Role may involve handling complex technical issues that require escalation
Summarised from Built Technologies's posting. Read the full original.
Listed by Built Technologies on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
More roles at Built Technologies
- Enterprise Account Executive, LenderNashville (Hybrid)
- Product Designer IIRemote - USA
- Senior Innovation Engineer, MarketplaceNashville, TN (Hybrid) or Remote
- Senior Engineering Manager, DataNashville, TN (Hybrid) or Remote
- Marketplace Partnerships LeadNashville, TN or New York City (Hybrid)
- Marketplace Operations ManagerNashville (Hybrid)
- Staff Product Manager, PlatformNashville, TN (Hybrid) or Remote
- Senior Solution EngineerRemote - USA