PitchMeAI Jobs
Bloomerang

Customer Support Specialist

Bloomerang · Remote, US

Posted about 2 months ago · $18.00 - $22.00 · Previously reposted

or apply directly on Bloomerang's site. We never take the application ourselves.

Is this posting real?

This role has been open
51 days
Bloomerang's roles stay open a median of 52 days
Reposted
Yes
taken down and listed again at least once
Salary listed
Yes
53% of Bloomerang's roles list one
Ghost-job risk at Bloomerang
high
9 stale, 7 reposted of 17 open
Hiring momentum
27 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Bloomerang's own greenhouse board since 2026-08-03. Full hiring picture for Bloomerang.

About this role

As a Customer Support Specialist at Bloomerang, you will provide customer service and support via email, live chat, and phone, addressing inquiries about the Bloomerang software. Your responsibilities include resolving customer issues, conducting training, creating help documents, and assisting with software quality assurance. You will also be expected to manage a ticket volume of approximately 25 interactions per day.

Our read on this posting3.4out of 5
benefits
4/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bloomerang as an employer.

What you need

  • Ability to apply product knowledge obtained in new hire training and daily activities
  • Problem tracking skills to determine trends or patterns to client system problems
  • A background in providing top-notch customer service
  • Superb written and verbal communication
  • The ability to solve problems quickly
  • Keen troubleshooting ability, and general comfort with computers and software technology

What you get

  • Generous health, vision, and dental insurance options
  • Access to HealthiestYou, a healthcare service for 24/7 doctor access
  • Competitive PTO package including 20 PTO days, 3 flex days, 4 optional volunteer days, and 12 paid holidays
  • Paid parental leave
  • 401k match
  • Equipment shipped to your door

Worth weighing

  • No mention of specific software or tools used in the role
  • The role requires a high volume of customer interactions which may be demanding
  • No salary range provided for specific experience levels, only a general range
  • Remote work is limited to the U.S. and select Canadian provinces, with no Visa sponsorship available

Summarised from Bloomerang's posting. Read the full original.

Listed by Bloomerang on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

More roles at Bloomerang

All 17 open roles at Bloomerang →