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BILL

Growth Customer Success Manager

BILL · United States

Posted 22 days ago

or apply directly on BILL's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
BILL's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of BILL's roles list one
Ghost-job risk at BILL
high
32 stale, 10 reposted of 55 open
Hiring momentum
80 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from BILL's own greenhouse board since 2026-08-03. Full hiring picture for BILL.

About this role

As a Growth Customer Success Manager at BILL, you will manage a portfolio of growth-potential SMB accounts, focusing on driving product adoption, expansion, and subscription renewals. Your role includes monitoring customer health, conducting tailored executive business reviews, and uncovering new revenue opportunities. You will work independently, prioritizing customer needs and collaborating with internal teams to ensure client success and satisfaction.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of BILL as an employer.

What you need

  • 3+ years in customer-facing, revenue-owning SaaS roles (such as Customer Success Manager or Account Manager)
  • Experience managing and retaining SMB or growth-segment accounts
  • Demonstrated ability to independently prioritize a book of business
  • Proven track record of proactively monitoring customer health and addressing churn risks
  • Strong communication and presentation skills

What you get

  • 100% paid employee health, dental, and vision plans
  • HSA & FSA accounts
  • Life Insurance, Long & Short-term disability coverage
  • Employee Assistance Program (EAP)
  • 11+ Observed holidays and wellness days and flexible time off
  • Employee Stock Purchase Program with employee discounts

Worth weighing

  • Remote-first environment with occasional in-person opportunities
  • Role involves managing accounts with moderate complexity
  • No specific mention of career advancement opportunities

Summarised from BILL's posting. Read the full original.

Listed by BILL on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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