Global IT Support Manager
BDA · Woodinville, Washington, United States
Posted 29 days ago · $110,000 to $130,000
or apply directly on BDA's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days BDA's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 73% of BDA's roles list one
- Ghost-job risk at BDA
- high 24 stale, 1 reposted of 44 open
- Hiring momentum
- 58 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from BDA's own greenhouse board since 2026-08-03. Full hiring picture for BDA.
About this role
The Global IT Support Manager at BDA will lead and develop IT support teams across multiple regions, ensuring a high-performance digital workplace support ecosystem. This role involves architecting AI-enabled, zero-touch support models and overseeing global IT asset lifecycle management while collaborating with various departments to align support with organizational needs.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of BDA as an employer.
What you need
- 6+ years IT Support experience
- 2-3 years in global or enterprise environments
- Experience leading distributed IT Support teams across multiple regions
- Advanced expertise in Microsoft 365 ecosystem including client and endpoint management
- Experience designing automation frameworks, AI-enabled support tools, or zero-touch environments
- Strong background in asset lifecycle governance and capacity planning with Atlassian Jira
Nice to have
- ITIL and Microsoft certifications preferred
- Workday integration and workflow optimization of IT and HR systems
What you get
- Base salary range of $110,000 to $130,000 with a 15% yearly bonus
- Robust PTO including vacation, paid volunteer day, holidays, and summer Fridays
- Medical, dental, vision, life, and AD&D insurance
- 401k
- Tuition reimbursement
- Mental health and financial wellness programs
Worth weighing
- Hybrid role requiring commuting to Woodinville, WA
- High-pressure global-impact situations
- No specific mention of remote work beyond one flex day at home
Summarised from BDA's posting. Read the full original.
Listed by BDA on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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