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Axi

Client Success Specialist (Korean)

Axi · Malaysia

Posted 20 days ago

or apply directly on Axi's site. We never take the application ourselves.

Is this posting real?

This role has been open
20 days
Axi's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Axi's roles list one
Ghost-job risk at Axi
high
23 stale, 1 reposted of 33 open
Hiring momentum
44 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Axi's own greenhouse board since 2026-08-03. Full hiring picture for Axi.

About this role

As a Client Success Specialist at Axi, you will provide high-quality support to clients, ensuring their inquiries and issues are handled professionally and accurately. Your role will involve tailoring support based on client segments, collaborating with internal teams to resolve issues, and contributing to client retention through insightful guidance. You will also conduct trade investigations and escalate complex matters as needed, all while adhering to company policies and regulatory requirements.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axi as an employer.

What you need

  • Proven experience in a customer service role
  • Native Korean and strong verbal and written communication skills in English
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work well in a team environment
  • Proficiency in using CRM and service desk systems

Nice to have

  • Strong preference for candidates with fintech experience

What you get

  • Competitive and attractive compensation
  • Extensive learning opportunities, such as professional training and certifications and soft skills development
  • 21 annual leave days per year
  • Health Insurance
  • Quarterly allowance benefit giving flexibility to choose how to support your health and lifestyle

Worth weighing

  • No specific salary listed
  • Role involves rotating shifts and weekend work
  • Candidates must have appropriate rights and documentation for employment in Malaysia

Summarised from Axi's posting. Read the full original.

Listed by Axi on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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