or apply directly on Axi's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Axi's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 0% of Axi's roles list one
- Ghost-job risk at Axi
- high 33 stale, 1 reposted of 33 open
- Hiring momentum
- 44 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Axi's own greenhouse board since 2026-08-03. Full hiring picture for Axi.
About this role
As a Client Success Specialist at Axi, you will provide high-quality support to clients, ensuring their inquiries and issues are handled professionally and accurately. You will tailor your support based on client segments, contribute to client retention through insights and guidance, and collaborate with internal teams to resolve issues and improve services. The role requires a proactive approach to problem-solving and adherence to company policies and regulatory requirements.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axi as an employer.
What you need
- Proven experience in a customer service role, preferably within fintech industry
- Native or near-native Italian, written and spoken
- Strong English communication skills, written and spoken
- Strong problem-solving abilities and a keen attention to detail
- Ability to work well in a team environment and collaborate effectively with colleagues and other departments
- Ability to multitask and prioritize workload in a fast-paced environment
What you get
- Competitive and attractive compensation
- Extensive learning opportunities, such as professional training and certifications and soft skills development
- 21 annual leave days per year, 5 paid study leave days per year, and 1 paid volunteer day per year
- Health Insurance
- Hybrid work mode for greater flexibility
Worth weighing
- No specific salary listed
- Role involves working evening and weekend shifts
- The position requires handling escalations and complex client issues, which may add pressure
Summarised from Axi's posting. Read the full original.
Listed by Axi on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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