Agent Lead
Airspace · Remote, US (Mountain Time or Pacific Time preferred)
Posted 14 days ago · $22-$26
or apply directly on Airspace 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Airspace 's roles stay open a median of 16 days
- Reposted
- No
- Salary listed
- Yes 63% of Airspace 's roles list one
- Ghost-job risk at Airspace
- moderate 4 stale, 0 reposted of 19 open
- Hiring momentum
- 35 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Airspace 's own greenhouse board since 2026-08-03. Full hiring picture for Airspace .
About this role
As an Agent Lead at Airspace, you will manage the agent partner relationships across two U.S. regions, focusing on onboarding, performance monitoring, and ongoing communication. Your role involves maintaining agent scorecards, leading performance review conversations, and collaborating with various internal teams to ensure operational efficiency and agent compliance. You will also handle case management in Salesforce and work closely with the Director of Network Operations and Procurement on performance issues.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Airspace as an employer.
What you need
- At least 2+ years of experience in vendor/partner management, network operations, or account management
- Experience leading direct performance conversations
- Experience applying and managing a partner or vendor scorecard process
- Strong documentation habits
- Clear, direct communicator
- Strong relationship management skills
What you get
- Hourly pay range: $22-$26/hr
- High-quality health, dental, and vision plan options
- Open PTO
- 401K with company match
Worth weighing
- Remote position with a preference for candidates in Mountain or Pacific Time zones
- Role involves managing relationships with two regions, which may require significant attention to detail and depth of knowledge
- No mention of specific tools or technologies used beyond Salesforce for case management
Summarised from Airspace 's posting. Read the full original.
Listed by Airspace on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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