PitchMeAI Jobs
Airbnb

Manager, Quality, AirCover

Airbnb · Canada

Posted 16 days ago

or apply directly on Airbnb's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Airbnb's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Airbnb's roles list one
Ghost-job risk at Airbnb
high
87 stale, 16 reposted of 173 open
Hiring momentum
323 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Airbnb's own greenhouse board since 2026-08-03. Full hiring picture for Airbnb.

About this role

The Manager, Quality for AirCover at Airbnb will lead the quality program for the company's host protection and property damage insurance product. Day-to-day responsibilities include executing quality strategies, overseeing quality assurance evaluations, conducting root cause analyses, and building executive reporting frameworks. The role also involves stabilizing a globally distributed quality team and fostering a collaborative culture while leveraging technology and analytics for quality improvement.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Airbnb as an employer.

What you need

  • 10+ years in Customer Support, Quality Assurance, or Operations
  • 5+ years managing quality teams
  • Bachelor's Degree, preferably in related field
  • Deep expertise in quality methodologies (COPC, AQS, Six Sigma, Lean)
  • Experience with QA tooling platforms
  • Strong analytical skills

Nice to have

  • COPC certification; Six Sigma Green or Black Belt
  • Experience with Observe.AI
  • Background in program management, change management, or organizational design
  • Experience working in or closely with BPO/vendor governance models
  • Direct experience with insurance claims quality

What you get

  • Base pay range of $128,000 — $160,000 CAD
  • Potential eligibility for bonus, equity, benefits, and Employee Travel Credits

Worth weighing

  • Role is newly created, which may involve ambiguity
  • Remote eligible but must reside in specific provinces in Canada
  • No specific mention of work-life balance or flexible hours

Summarised from Airbnb's posting. Read the full original.

Listed by Airbnb on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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