or apply directly on Airbnb's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Airbnb's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Airbnb's roles list one
- Ghost-job risk at Airbnb
- high 87 stale, 16 reposted of 173 open
- Hiring momentum
- 323 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Airbnb's own greenhouse board since 2026-08-03. Full hiring picture for Airbnb.
About this role
As a Complex Claims Manager at Airbnb, you will oversee the management and resolution of Complex and Large Loss claims, ensuring effective risk mitigation strategies are in place. Your role involves collaborating with various internal and external partners, driving accountability, and influencing improvements in claims handling. You will also mentor team members and report on performance metrics while ensuring compliance with legal and company policies.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Airbnb as an employer.
What you need
- 10+ years of Insurance Claims Coverage and Litigation experience with an emphasis on liability and property
- Strong knowledge of complex resolution techniques, investigative methodologies, and legal aspects related to complex claims
- Excellent analytical and problem-solving skills
- Strong verbal and written communication skills
- Proven ability to collaborate effectively across disciplines and regions
- High attention to detail when working on complex cases
Nice to have
- Knowledge and understanding of Casualty and Property Insurance Policies and Claims
- Knowledge and understanding of Legal and Claims complexities in North America, LATAM, and EMEA
- Strong Regulatory experience
- Understanding of Captive Insurance
- Understanding of FINC claims
What you get
- Base pay range of $100,000 — $115,000 USD
- Bonus eligibility
- Equity options
- Employee Travel Credits
Worth weighing
- Remote eligible position but must live in a state where Airbnb has a registered entity
- Role may require occasional office work or attendance at offsites
- No specific mention of health benefits or retirement plans
Summarised from Airbnb's posting. Read the full original.
Listed by Airbnb on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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